Employees with Teladoc as a covered benefit through their employer; Patients seeking comprehensive telehealth (urgent care, mental health, specialty); Adults needing quick access to therapy or psychiatry
Therapists seeking high client volume without marketing or billing hassles; Licensed counselors wanting flexible part-time or full-time telehealth work; Providers comfortable with daily text-based therapeutic communication
Best For
Teladoc Health
Employees with Teladoc as a covered benefit through their employer; Patients seeking comprehensive telehealth (urgent care, mental health, specialty); Adults needing quick access to therapy or psychiatry
BetterHelp
Therapists seeking high client volume without marketing or billing hassles; Licensed counselors wanting flexible part-time or full-time telehealth work; Providers comfortable with daily text-based therapeutic communication
Pricing
Starting Price
$0 (with employer/insurance benefit)
No upfront cost
Starting Price
Teladoc Health
$0 (with employer/insurance benefit)
BetterHelp
No upfront cost
Pricing Model
Per provider/month
enterprise-custom
Pricing Model
Teladoc Health
Per provider/month
BetterHelp
enterprise-custom
Free Trial
No free trial
Free tier available
Free Trial
Teladoc Health
No free trial
BetterHelp
Free tier available
Pricing Details
Covered benefit for millions through employers and insurers. In-network with most major carriers. BetterHelp mental health services available. HSA/FSA accepted.
Free to join as a provider. No insurance billing - all self-pay subscription clients. BetterHelp handles all billing, client acquisition, and platform infrastructure. Pay is engagement-based, not traditional per-session.
Pricing Details
Teladoc Health
Covered benefit for millions through employers and insurers. In-network with most major carriers. BetterHelp mental health services available. HSA/FSA accepted.
BetterHelp
Free to join as a provider. No insurance billing - all self-pay subscription clients. BetterHelp handles all billing, client acquisition, and platform infrastructure. Pay is engagement-based, not traditional per-session.
Compliance & Security
HIPAA Compliant
Yes
Yes
HIPAA Compliant
Teladoc Health
Yes
BetterHelp
Yes
BAA Available
Yes
Yes
BAA Available
Teladoc Health
Yes
BetterHelp
Yes
SOC 2 Certified
Yes
Unknown
SOC 2 Certified
Teladoc Health
Yes
BetterHelp
Unknown
HITRUST Certified
Yes
Unknown
HITRUST Certified
Teladoc Health
Yes
BetterHelp
Unknown
Features
Mobile App
Yes
Yes
Mobile App
Teladoc Health
Yes
BetterHelp
Yes
Mental Health Specific
No
Yes
Mental Health Specific
Teladoc Health
No
BetterHelp
Yes
Integrations
Total Integrations
4 integrations
None listed
Total Integrations
Teladoc Health
4 integrations
BetterHelp
None listed
Support & Fit
Practice Sizes
Large (51-200), Enterprise (200+)
Solo, Small (2-10)
Practice Sizes
Teladoc Health
Large (51-200), Enterprise (200+)
BetterHelp
Solo, Small (2-10)
Customer Base
Unknown
Unknown
Customer Base
Teladoc Health
Unknown
BetterHelp
Unknown
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