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Tools/Compare

Netsmart myAvatar vs Amwell

Show:
Detail:
Attribute
EHR

Netsmart myAvatar

Netsmart Technologies, Inc.

Telehealth

Amwell

Amwell (American Well Corporation)

Netsmart myAvatar
Amwell
Key Differencesat a glance
Netsmart myAvatar:Purpose-built for mental health
Netsmart myAvatar:More integrations (5)
Amwell:Includes AI-powered features

Overview

Tool Name
Netsmart myAvatar
Amwell
Tool Name
Netsmart myAvatar
Netsmart myAvatar
Amwell
Amwell
What It Is
The #1 behavioral health EHR trusted by the largest community mental health organizations.
Amwell is an enterprise telehealth platform and one of the largest virtual care providers in the US, offering white-label solutions for health systems, insurers, and employers with comprehensive...
What It Is
Netsmart myAvatar
The #1 behavioral health EHR trusted by the largest community mental health organizations.
Amwell
Amwell is an enterprise telehealth platform and one of the largest virtual care providers in the US, offering white-label solutions for health systems, insurers, and employers with comprehensive...
Primary Category
EHR & Practice Management
Telehealth
Primary Category
Netsmart myAvatar
EHR & Practice Management
Amwell
Telehealth
Founded
Unknown
Unknown
Founded
Netsmart myAvatar
Unknown
Amwell
Unknown
Best For
Large community mental health centers (CMHCs); Certified Community Behavioral Health Clinics (CCBHCs); Federally Qualified Health Centers (FQHCs) with behavioral health
Health systems and hospitals seeking a white-label enterprise telehealth platform; Insurers and employers offering virtual care benefits to members; Organizations needing multi-specialty telehealth including mental health
Best For
Netsmart myAvatar
Large community mental health centers (CMHCs); Certified Community Behavioral Health Clinics (CCBHCs); Federally Qualified Health Centers (FQHCs) with behavioral health
Amwell
Health systems and hospitals seeking a white-label enterprise telehealth platform; Insurers and employers offering virtual care benefits to members; Organizations needing multi-specialty telehealth including mental health

Pricing

Starting Price
Custom quote required
Custom quote required
Starting Price
Netsmart myAvatar
Custom quote required
Amwell
Custom quote required
Pricing Model
enterprise-custom
enterprise-custom
Pricing Model
Netsmart myAvatar
enterprise-custom
Amwell
enterprise-custom
Free Trial
No free trial
No free trial
Free Trial
Netsmart myAvatar
No free trial
Amwell
No free trial
Pricing Details
Subscription-based pricing customized for mid-market and enterprise organizations. Starting price approximately $500/month. Rated 8/10 on cost scale (higher than average). More expensive than competitors like NextGen. Implementation, training, and customization are additional. Contact Netsmart for enterprise pricing.
Enterprise-focused pricing with custom quotes. Consumer pricing available through Amwell Now or insurance-sponsored access.
Pricing Details
Netsmart myAvatar
Subscription-based pricing customized for mid-market and enterprise organizations. Starting price approximately $500/month. Rated 8/10 on cost scale (higher than average). More expensive than competitors like NextGen. Implementation, training, and customization are additional. Contact Netsmart for enterprise pricing.
Amwell
Enterprise-focused pricing with custom quotes. Consumer pricing available through Amwell Now or insurance-sponsored access.

Compliance & Security

HIPAA Compliant
Yes
Yes
HIPAA Compliant
Netsmart myAvatar
Yes
Amwell
Yes
BAA Available
Yes
Yes
BAA Available
Netsmart myAvatar
Yes
Amwell
Yes
SOC 2 Certified
Yes
Yes
SOC 2 Certified
Netsmart myAvatar
Yes
Amwell
Yes
HITRUST Certified
Yes
Yes
HITRUST Certified
Netsmart myAvatar
Yes
Amwell
Yes

Features

Telehealth Included
Yes
Yes
Telehealth Included
Netsmart myAvatar
Yes
Amwell
Yes
Billing/Claims
Yes
No
Billing/Claims
Netsmart myAvatar
Yes
Amwell
No
e-Prescribing
Yes
Yes
e-Prescribing
Netsmart myAvatar
Yes
Amwell
Yes
Patient Portal
Yes
Yes
Patient Portal
Netsmart myAvatar
Yes
Amwell
Yes
Mobile App
Yes
Yes
Mobile App
Netsmart myAvatar
Yes
Amwell
Yes
Mental Health Specific
Yes
No
Mental Health Specific
Netsmart myAvatar
Yes
Amwell
No

Integrations

Total Integrations
5 integrations
None listed
Total Integrations
Netsmart myAvatar
5 integrations
Amwell
None listed
Calendar Sync
None
None
Calendar Sync
Netsmart myAvatar
None
Amwell
None
Clearinghouse
Clearinghouses
None
Clearinghouse
Netsmart myAvatar
Clearinghouses
Amwell
None

EHR Features

Scheduling
Yes
No
Scheduling
Netsmart myAvatar
Yes
Amwell
No
Clinical Notes
Yes
No
Clinical Notes
Netsmart myAvatar
Yes
Amwell
No
Treatment Planning
Yes
No
Treatment Planning
Netsmart myAvatar
Yes
Amwell
No

Billing Features

Claims Submission
Yes
No
Claims Submission
Netsmart myAvatar
Yes
Amwell
No
Eligibility Verification
Yes
No
Eligibility Verification
Netsmart myAvatar
Yes
Amwell
No

Support & Fit

Practice Sizes
Medium (11-50), Large (51-200), Enterprise (200+)
Large (51-200), Enterprise (200+)
Practice Sizes
Netsmart myAvatar
Medium (11-50), Large (51-200), Enterprise (200+)
Amwell
Large (51-200), Enterprise (200+)
Customer Base
Unknown
Unknown
Customer Base
Netsmart myAvatar
Unknown
Amwell
Unknown

Ready to Get Started?

Visit these tools to learn more or request a personalized demo.

Try Netsmart myAvatar
Try Amwell
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Netsmart myAvatar
Amwell