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Tools/Compare

Mend vs Alma Provider Platform

Show:
Detail:
Attribute
Telehealth

Mend

Mend VIP, Inc.

provider-network-virtual-care

Alma Provider Platform

Alma (Spring Health)

Mend
Alma Provider Platform
Key Differencesat a glance
Alma Provider Platform:Purpose-built for mental health
Alma Provider Platform:More integrations (6)

Overview

Tool Name
Mend
Alma Provider Platform
Tool Name
Mend
Mend
Alma Provider Platform
Alma Provider Platform
What It Is
Mend is an enterprise-grade telehealth platform focused on patient engagement and reducing no-shows with AI-powered predictive analytics and automated outreach.
$125/mo platform with AI notes, EHR, and weekly pay. Hit by 2024 Optum cuts (up to 30%) and 2026 Aetna cuts. Acquired by Spring Health.
What It Is
Mend
Mend is an enterprise-grade telehealth platform focused on patient engagement and reducing no-shows with AI-powered predictive analytics and automated outreach.
Alma Provider Platform
$125/mo platform with AI notes, EHR, and weekly pay. Hit by 2024 Optum cuts (up to 30%) and 2026 Aetna cuts. Acquired by Spring Health.
Primary Category
Telehealth
provider-network-virtual-care
Primary Category
Mend
Telehealth
Alma Provider Platform
provider-network-virtual-care
Founded
Unknown
Unknown
Founded
Mend
Unknown
Alma Provider Platform
Unknown
Best For
Healthcare organizations seeking to reduce no-show rates; Multi-specialty practices needing robust patient engagement automation; Behavioral health and mental health organizations with high patient volumes
Independent therapists wanting premium reimbursement rates; Providers seeking an all-in-one platform (credentialing + EHR + AI notes); Clinicians valuing community features (peer consultation, CE)
Best For
Mend
Healthcare organizations seeking to reduce no-show rates; Multi-specialty practices needing robust patient engagement automation; Behavioral health and mental health organizations with high patient volumes
Alma Provider Platform
Independent therapists wanting premium reimbursement rates; Providers seeking an all-in-one platform (credentialing + EHR + AI notes); Clinicians valuing community features (peer consultation, CE)

Pricing

Starting Price
Custom quote required
$95/month (annual)
Starting Price
Mend
Custom quote required
Alma Provider Platform
$95/month (annual)
Pricing Model
enterprise-custom
Per provider/month
Pricing Model
Mend
enterprise-custom
Alma Provider Platform
Per provider/month
Free Trial
No free trial
No free trial
Free Trial
Mend
No free trial
Alma Provider Platform
No free trial
Pricing Details
Pricing based on organization size and patient volume. Contact sales for quote. Typically structured as per-provider or per-visit pricing.
No free trial. Alma often negotiates $10-30 higher per-session reimbursement than solo credentialing. At 20 sessions/week, even a $10 rate improvement generates $800/month in additional revenue—more than covering membership. $500 referral bonus for each provider referred.
Pricing Details
Mend
Pricing based on organization size and patient volume. Contact sales for quote. Typically structured as per-provider or per-visit pricing.
Alma Provider Platform
No free trial. Alma often negotiates $10-30 higher per-session reimbursement than solo credentialing. At 20 sessions/week, even a $10 rate improvement generates $800/month in additional revenue—more than covering membership. $500 referral bonus for each provider referred.

Compliance & Security

HIPAA Compliant
Yes
Yes
HIPAA Compliant
Mend
Yes
Alma Provider Platform
Yes
BAA Available
Yes
Yes
BAA Available
Mend
Yes
Alma Provider Platform
Yes
SOC 2 Certified
Yes
Unknown
SOC 2 Certified
Mend
Yes
Alma Provider Platform
Unknown
HITRUST Certified
Unknown
Unknown
HITRUST Certified
Mend
Unknown
Alma Provider Platform
Unknown

Features

Mobile App
Yes
Yes
Mobile App
Mend
Yes
Alma Provider Platform
Yes
Mental Health Specific
No
Yes
Mental Health Specific
Mend
No
Alma Provider Platform
Yes

Integrations

Total Integrations
None listed
6 integrations
Total Integrations
Mend
None listed
Alma Provider Platform
6 integrations

Support & Fit

Practice Sizes
Medium (11-50), Large (51-200), Enterprise (200+)
Solo, Small (2-10)
Practice Sizes
Mend
Medium (11-50), Large (51-200), Enterprise (200+)
Alma Provider Platform
Solo, Small (2-10)
Customer Base
Unknown
Unknown
Customer Base
Mend
Unknown
Alma Provider Platform
Unknown

Ready to Get Started?

Visit these tools to learn more or request a personalized demo.

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Try Alma Provider Platform
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Mend
Alma Provider Platform