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Tools/Compare

Heidi Health vs Amwell

Show:
Detail:
Attribute
AI Scribe

Heidi Health

Telehealth

Amwell

Amwell (American Well Corporation)

Heidi Health
Amwell
Key Differencesat a glance
Heidi Health:Offers a free tier
Heidi Health:Includes AI-powered features
Amwell:Includes AI-powered features
Amwell:Includes e-prescribing

Overview

Tool Name
Heidi Health
Amwell
Tool Name
Heidi Health
Heidi Health
Amwell
Amwell
What It Is
Australian AI scribe with free tier. $150/mo Clinician plan. Primary care focus.
Amwell is an enterprise telehealth platform and one of the largest virtual care providers in the US, offering white-label solutions for health systems, insurers, and employers with comprehensive...
What It Is
Heidi Health
Australian AI scribe with free tier. $150/mo Clinician plan. Primary care focus.
Amwell
Amwell is an enterprise telehealth platform and one of the largest virtual care providers in the US, offering white-label solutions for health systems, insurers, and employers with comprehensive...
Primary Category
AI Scribe & Documentation
Telehealth
Primary Category
Heidi Health
AI Scribe & Documentation
Amwell
Telehealth
Founded
2021
Unknown
Founded
Heidi Health
2021
Amwell
Unknown
Best For
Australian healthcare providers (native Best Practice/Medical Director integration); Primary care and family medicine practices; Solo practitioners who want a free tier to test AI scribing
Health systems and hospitals seeking a white-label enterprise telehealth platform; Insurers and employers offering virtual care benefits to members; Organizations needing multi-specialty telehealth including mental health
Best For
Heidi Health
Australian healthcare providers (native Best Practice/Medical Director integration); Primary care and family medicine practices; Solo practitioners who want a free tier to test AI scribing
Amwell
Health systems and hospitals seeking a white-label enterprise telehealth platform; Insurers and employers offering virtual care benefits to members; Organizations needing multi-specialty telehealth including mental health

Pricing

Starting Price
Free tier or $150/mo Clinician (Feb 2026 rebrand)
Custom quote required
Starting Price
Heidi Health
Free tier or $150/mo Clinician (Feb 2026 rebrand)
Amwell
Custom quote required
Pricing Model
freemium
enterprise-custom
Pricing Model
Heidi Health
freemium
Amwell
enterprise-custom
Free Trial
14 days
No free trial
Free Trial
Heidi Health
14 days
Amwell
No free trial
Pricing Details
MAJOR Feb 2026 REBRAND: Clinician plan increased from ~$99 to $150/mo. Critical: EHR write-back NOT included in Clinician—requires Practice tier. Legacy Pro/Together plans renamed, restricted to UK/EU.
Enterprise-focused pricing with custom quotes. Consumer pricing available through Amwell Now or insurance-sponsored access.
Pricing Details
Heidi Health
MAJOR Feb 2026 REBRAND: Clinician plan increased from ~$99 to $150/mo. Critical: EHR write-back NOT included in Clinician—requires Practice tier. Legacy Pro/Together plans renamed, restricted to UK/EU.
Amwell
Enterprise-focused pricing with custom quotes. Consumer pricing available through Amwell Now or insurance-sponsored access.

Compliance & Security

HIPAA Compliant
Yes
Yes
HIPAA Compliant
Heidi Health
Yes
Amwell
Yes
BAA Available
Yes
Yes
BAA Available
Heidi Health
Yes
Amwell
Yes
SOC 2 Certified
Yes
Yes
SOC 2 Certified
Heidi Health
Yes
Amwell
Yes
HITRUST Certified
Unknown
Yes
HITRUST Certified
Heidi Health
Unknown
Amwell
Yes

Features

Mobile App
Yes
Yes
Mobile App
Heidi Health
Yes
Amwell
Yes
Mental Health Specific
No
No
Mental Health Specific
Heidi Health
No
Amwell
No

Integrations

Total Integrations
6 integrations
None listed
Total Integrations
Heidi Health
6 integrations
Amwell
None listed

AI Scribe Features

Ambient Listening
Yes
No
Ambient Listening
Heidi Health
Yes
Amwell
No
Dictation Mode
Yes
No
Dictation Mode
Heidi Health
Yes
Amwell
No
Note Types
SOAP notes, Progress notes, Referral letters, Patient instructions, Sick certificates
Unknown
Note Types
Heidi Health
SOAP notes, Progress notes, Referral letters, Patient instructions, Sick certificates
Amwell
Unknown
Languages
English only
Unknown
Languages
Heidi Health
English only
Amwell
Unknown
EHR Integration
Native, API
Yes
EHR Integration
Heidi Health
Native, API
Amwell
Yes
Native EHR Integrations
Best Practice (Australia), Medical Director (Australia), Zoom
None listed
Native EHR Integrations
Heidi Health
Best Practice (Australia), Medical Director (Australia), Zoom
Amwell
None listed
Coding Suggestions
No
No
Coding Suggestions
Heidi Health
No
Amwell
No

Support & Fit

Practice Sizes
Solo, Small (2-10), Medium (11-50)
Large (51-200), Enterprise (200+)
Practice Sizes
Heidi Health
Solo, Small (2-10), Medium (11-50)
Amwell
Large (51-200), Enterprise (200+)
Customer Base
10,000+ clinicians globally
Unknown
Customer Base
Heidi Health
10,000+ clinicians globally
Amwell
Unknown

Ready to Get Started?

Visit these tools to learn more or request a personalized demo.

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Heidi Health
Amwell