iPad-centric medical practices seeking mobile EHR; Practices wanting percentage-based RCM pricing; Organizations preferring bundled clearinghouse fees
Therapists seeking high client volume without marketing or billing hassles; Licensed counselors wanting flexible part-time or full-time telehealth work; Providers comfortable with daily text-based therapeutic communication
Best For
DrChrono Billing
iPad-centric medical practices seeking mobile EHR; Practices wanting percentage-based RCM pricing; Organizations preferring bundled clearinghouse fees
BetterHelp
Therapists seeking high client volume without marketing or billing hassles; Licensed counselors wanting flexible part-time or full-time telehealth work; Providers comfortable with daily text-based therapeutic communication
Pricing
Starting Price
3% of collections
No upfront cost
Starting Price
DrChrono Billing
3% of collections
BetterHelp
No upfront cost
Pricing Model
revenue-share
enterprise-custom
Pricing Model
DrChrono Billing
revenue-share
BetterHelp
enterprise-custom
Free Trial
No free trial
Free tier available
Free Trial
DrChrono Billing
No free trial
BetterHelp
Free tier available
Pricing Details
No additional details
Free to join as a provider. No insurance billing - all self-pay subscription clients. BetterHelp handles all billing, client acquisition, and platform infrastructure. Pay is engagement-based, not traditional per-session.
Pricing Details
DrChrono Billing
No additional details
BetterHelp
Free to join as a provider. No insurance billing - all self-pay subscription clients. BetterHelp handles all billing, client acquisition, and platform infrastructure. Pay is engagement-based, not traditional per-session.
Compliance & Security
HIPAA Compliant
Yes
Yes
HIPAA Compliant
DrChrono Billing
Yes
BetterHelp
Yes
BAA Available
Unknown
Yes
BAA Available
DrChrono Billing
Unknown
BetterHelp
Yes
SOC 2 Certified
Unknown
Unknown
SOC 2 Certified
DrChrono Billing
Unknown
BetterHelp
Unknown
HITRUST Certified
Unknown
Unknown
HITRUST Certified
DrChrono Billing
Unknown
BetterHelp
Unknown
Features
Mobile App
Yes
Yes
Mobile App
DrChrono Billing
Yes
BetterHelp
Yes
Mental Health Specific
No
Yes
Mental Health Specific
DrChrono Billing
No
BetterHelp
Yes
Integrations
Total Integrations
None listed
None listed
Total Integrations
DrChrono Billing
None listed
BetterHelp
None listed
Clearinghouse
None
None
Clearinghouse
DrChrono Billing
None
BetterHelp
None
Billing Features
Claims Submission
No
No
Claims Submission
DrChrono Billing
No
BetterHelp
No
Eligibility Verification
No
No
Eligibility Verification
DrChrono Billing
No
BetterHelp
No
ERA Processing
No
No
ERA Processing
DrChrono Billing
No
BetterHelp
No
Support & Fit
Practice Sizes
Solo, Small (2-10), Medium (11-50)
Solo, Small (2-10)
Practice Sizes
DrChrono Billing
Solo, Small (2-10), Medium (11-50)
BetterHelp
Solo, Small (2-10)
Customer Base
Unknown
Unknown
Customer Base
DrChrono Billing
Unknown
BetterHelp
Unknown
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