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Tools/Compare

Cedar vs BetterHelp

Show:
Detail:
Attribute
Billing

Cedar

provider-network-virtual-care

BetterHelp

BetterHelp (Teladoc Health subsidiary)

Cedar
BetterHelp
Key Differencesat a glance
Cedar:Includes AI-powered features
Cedar:More integrations (3)
BetterHelp:Offers a free tier
BetterHelp:Purpose-built for mental health

Overview

Tool Name
Cedar
BetterHelp
Tool Name
Cedar
Cedar
BetterHelp
BetterHelp
What It Is
AI-powered patient financial engagement platform processing $10B+ in payments with 22% collections lift and 89% patient satisfaction.
World's largest online therapy platform (30,000+ therapists). Self-pay only. 17% pay fairness rating—tiered engagement-based compensation.
What It Is
Cedar
AI-powered patient financial engagement platform processing $10B+ in payments with 22% collections lift and 89% patient satisfaction.
BetterHelp
World's largest online therapy platform (30,000+ therapists). Self-pay only. 17% pay fairness rating—tiered engagement-based compensation.
Primary Category
billing-rcm-insurance
provider-network-virtual-care
Primary Category
Cedar
billing-rcm-insurance
BetterHelp
provider-network-virtual-care
Founded
Unknown
Unknown
Founded
Cedar
Unknown
BetterHelp
Unknown
Best For
Health systems wanting to modernize patient billing; Organizations seeking higher patient payment collections; Hospitals needing digital-first billing experience
Therapists seeking high client volume without marketing or billing hassles; Licensed counselors wanting flexible part-time or full-time telehealth work; Providers comfortable with daily text-based therapeutic communication
Best For
Cedar
Health systems wanting to modernize patient billing; Organizations seeking higher patient payment collections; Hospitals needing digital-first billing experience
BetterHelp
Therapists seeking high client volume without marketing or billing hassles; Licensed counselors wanting flexible part-time or full-time telehealth work; Providers comfortable with daily text-based therapeutic communication

Pricing

Starting Price
Custom quote required
No upfront cost
Starting Price
Cedar
Custom quote required
BetterHelp
No upfront cost
Pricing Model
enterprise-custom
enterprise-custom
Pricing Model
Cedar
enterprise-custom
BetterHelp
enterprise-custom
Free Trial
No free trial
Free tier available
Free Trial
Cedar
No free trial
BetterHelp
Free tier available
Pricing Details
Enterprise pricing not publicly disclosed. Cedar works on negotiated contracts with healthcare organizations. Certain functionalities may require third-party integrations or service-specific fees.
Free to join as a provider. No insurance billing - all self-pay subscription clients. BetterHelp handles all billing, client acquisition, and platform infrastructure. Pay is engagement-based, not traditional per-session.
Pricing Details
Cedar
Enterprise pricing not publicly disclosed. Cedar works on negotiated contracts with healthcare organizations. Certain functionalities may require third-party integrations or service-specific fees.
BetterHelp
Free to join as a provider. No insurance billing - all self-pay subscription clients. BetterHelp handles all billing, client acquisition, and platform infrastructure. Pay is engagement-based, not traditional per-session.

Compliance & Security

HIPAA Compliant
Yes
Yes
HIPAA Compliant
Cedar
Yes
BetterHelp
Yes
BAA Available
Yes
Yes
BAA Available
Cedar
Yes
BetterHelp
Yes
SOC 2 Certified
Yes
Unknown
SOC 2 Certified
Cedar
Yes
BetterHelp
Unknown
HITRUST Certified
Yes
Unknown
HITRUST Certified
Cedar
Yes
BetterHelp
Unknown

Features

Mobile App
Yes
Yes
Mobile App
Cedar
Yes
BetterHelp
Yes
Mental Health Specific
No
Yes
Mental Health Specific
Cedar
No
BetterHelp
Yes

Integrations

Total Integrations
3 integrations
None listed
Total Integrations
Cedar
3 integrations
BetterHelp
None listed
Clearinghouse
None
None
Clearinghouse
Cedar
None
BetterHelp
None

Billing Features

Claims Submission
No
No
Claims Submission
Cedar
No
BetterHelp
No
Eligibility Verification
Yes
No
Eligibility Verification
Cedar
Yes
BetterHelp
No
ERA Processing
Yes
No
ERA Processing
Cedar
Yes
BetterHelp
No

Support & Fit

Practice Sizes
Large (51-200), Enterprise (200+)
Solo, Small (2-10)
Practice Sizes
Cedar
Large (51-200), Enterprise (200+)
BetterHelp
Solo, Small (2-10)
Customer Base
Unknown
Unknown
Customer Base
Cedar
Unknown
BetterHelp
Unknown

Ready to Get Started?

Visit these tools to learn more or request a personalized demo.

Try Cedar
Try BetterHelp
Browse all tools
Cedar
BetterHelp