AI-powered RCM automation with claims autocorrection
Amwell is an enterprise telehealth platform and one of the largest virtual care providers in the US, offering white-label solutions for health systems, insurers, and employers with comprehensive...
What It Is
Candid Health
AI-powered RCM automation with claims autocorrection
Amwell
Amwell is an enterprise telehealth platform and one of the largest virtual care providers in the US, offering white-label solutions for health systems, insurers, and employers with comprehensive...
Primary Category
billing-rcm-insurance
Telehealth
Primary Category
Candid Health
billing-rcm-insurance
Amwell
Telehealth
Founded
2020
Unknown
Founded
Candid Health
2020
Amwell
Unknown
Best For
Growing practices wanting to automate RCM; Organizations frustrated with high denial rates; Telehealth companies needing scalable billing
Health systems and hospitals seeking a white-label enterprise telehealth platform; Insurers and employers offering virtual care benefits to members; Organizations needing multi-specialty telehealth including mental health
Best For
Candid Health
Growing practices wanting to automate RCM; Organizations frustrated with high denial rates; Telehealth companies needing scalable billing
Amwell
Health systems and hospitals seeking a white-label enterprise telehealth platform; Insurers and employers offering virtual care benefits to members; Organizations needing multi-specialty telehealth including mental health
Pricing
Starting Price
Custom quote required
Custom quote required
Starting Price
Candid Health
Custom quote required
Amwell
Custom quote required
Pricing Model
Per provider/month
enterprise-custom
Pricing Model
Candid Health
Per provider/month
Amwell
enterprise-custom
Free Trial
No free trial
No free trial
Free Trial
Candid Health
No free trial
Amwell
No free trial
Pricing Details
Percentage of collections model aligns incentives. No upfront costs. Named Best RCM Software 2025 by multiple publications.
Enterprise-focused pricing with custom quotes. Consumer pricing available through Amwell Now or insurance-sponsored access.
Pricing Details
Candid Health
Percentage of collections model aligns incentives. No upfront costs. Named Best RCM Software 2025 by multiple publications.
Amwell
Enterprise-focused pricing with custom quotes. Consumer pricing available through Amwell Now or insurance-sponsored access.
Compliance & Security
HIPAA Compliant
Yes
Yes
HIPAA Compliant
Candid Health
Yes
Amwell
Yes
BAA Available
Yes
Yes
BAA Available
Candid Health
Yes
Amwell
Yes
SOC 2 Certified
Yes
Yes
SOC 2 Certified
Candid Health
Yes
Amwell
Yes
HITRUST Certified
Unknown
Yes
HITRUST Certified
Candid Health
Unknown
Amwell
Yes
Features
Mobile App
No
Yes
Mobile App
Candid Health
No
Amwell
Yes
Mental Health Specific
No
No
Mental Health Specific
Candid Health
No
Amwell
No
Integrations
Total Integrations
6 integrations
None listed
Total Integrations
Candid Health
6 integrations
Amwell
None listed
Clearinghouse
None
None
Clearinghouse
Candid Health
None
Amwell
None
Billing Features
Claims Submission
Yes
No
Claims Submission
Candid Health
Yes
Amwell
No
Eligibility Verification
Yes
No
Eligibility Verification
Candid Health
Yes
Amwell
No
ERA Processing
Yes
No
ERA Processing
Candid Health
Yes
Amwell
No
Support & Fit
Practice Sizes
Small (2-10), Medium (11-50), Large (51-200)
Large (51-200), Enterprise (200+)
Practice Sizes
Candid Health
Small (2-10), Medium (11-50), Large (51-200)
Amwell
Large (51-200), Enterprise (200+)
Customer Base
200+ healthcare organizations
Unknown
Customer Base
Candid Health
200+ healthcare organizations
Amwell
Unknown
Ready to Get Started?
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