American Professional Agency:Purpose-built for mental health
Overview
Tool Name
Candid Health
American Professional Agency
Tool Name
Candid Health
Candid Health
American Professional Agency
American Professional Agency
What It Is
AI-powered RCM automation with claims autocorrection
Specialized malpractice insurance for mental health and social service professionals since 1978.
What It Is
Candid Health
AI-powered RCM automation with claims autocorrection
American Professional Agency
Specialized malpractice insurance for mental health and social service professionals since 1978.
Primary Category
billing-rcm-insurance
malpractice-insurance
Primary Category
Candid Health
billing-rcm-insurance
American Professional Agency
malpractice-insurance
Founded
2020
Unknown
Founded
Candid Health
2020
American Professional Agency
Unknown
Best For
Growing practices wanting to automate RCM; Organizations frustrated with high denial rates; Telehealth companies needing scalable billing
LCSWs, LMFTs, and LPCs seeking competitive rates; Clinicians with multiple licenses or specialties; Group practices needing entity coverage
Best For
Candid Health
Growing practices wanting to automate RCM; Organizations frustrated with high denial rates; Telehealth companies needing scalable billing
American Professional Agency
LCSWs, LMFTs, and LPCs seeking competitive rates; Clinicians with multiple licenses or specialties; Group practices needing entity coverage
Pricing
Starting Price
Custom quote required
~$140/year
Starting Price
Candid Health
Custom quote required
American Professional Agency
~$140/year
Pricing Model
Per provider/month
flat-annual
Pricing Model
Candid Health
Per provider/month
American Professional Agency
flat-annual
Free Trial
No free trial
No free trial
Free Trial
Candid Health
No free trial
American Professional Agency
No free trial
Pricing Details
Percentage of collections model aligns incentives. No upfront costs. Named Best RCM Software 2025 by multiple publications.
Competitive rates with discounts for multiple years, claim-free history, and association memberships. Specialty endorsements available for additional modalities.
Pricing Details
Candid Health
Percentage of collections model aligns incentives. No upfront costs. Named Best RCM Software 2025 by multiple publications.
American Professional Agency
Competitive rates with discounts for multiple years, claim-free history, and association memberships. Specialty endorsements available for additional modalities.
Compliance & Security
HIPAA Compliant
Yes
No
HIPAA Compliant
Candid Health
Yes
American Professional Agency
No
BAA Available
Yes
No
BAA Available
Candid Health
Yes
American Professional Agency
No
SOC 2 Certified
Yes
Unknown
SOC 2 Certified
Candid Health
Yes
American Professional Agency
Unknown
HITRUST Certified
Unknown
Unknown
HITRUST Certified
Candid Health
Unknown
American Professional Agency
Unknown
Features
Mobile App
No
No
Mobile App
Candid Health
No
American Professional Agency
No
Mental Health Specific
No
Yes
Mental Health Specific
Candid Health
No
American Professional Agency
Yes
Integrations
Total Integrations
6 integrations
None listed
Total Integrations
Candid Health
6 integrations
American Professional Agency
None listed
Clearinghouse
None
None
Clearinghouse
Candid Health
None
American Professional Agency
None
Billing Features
Claims Submission
Yes
No
Claims Submission
Candid Health
Yes
American Professional Agency
No
Eligibility Verification
Yes
No
Eligibility Verification
Candid Health
Yes
American Professional Agency
No
ERA Processing
Yes
No
ERA Processing
Candid Health
Yes
American Professional Agency
No
Support & Fit
Practice Sizes
Small (2-10), Medium (11-50), Large (51-200)
Solo, Small (2-10), Medium (11-50)
Practice Sizes
Candid Health
Small (2-10), Medium (11-50), Large (51-200)
American Professional Agency
Solo, Small (2-10), Medium (11-50)
Customer Base
200+ healthcare organizations
Unknown
Customer Base
Candid Health
200+ healthcare organizations
American Professional Agency
Unknown
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