Alma Provider Platform:Purpose-built for mental health
Overview
Tool Name
Candid Health
Alma Provider Platform
Tool Name
Candid Health
Candid Health
Alma Provider Platform
Alma Provider Platform
What It Is
AI-powered RCM automation with claims autocorrection
$125/mo platform with AI notes, EHR, and weekly pay. Hit by 2024 Optum cuts (up to 30%) and 2026 Aetna cuts. Acquired by Spring Health.
What It Is
Candid Health
AI-powered RCM automation with claims autocorrection
Alma Provider Platform
$125/mo platform with AI notes, EHR, and weekly pay. Hit by 2024 Optum cuts (up to 30%) and 2026 Aetna cuts. Acquired by Spring Health.
Primary Category
billing-rcm-insurance
provider-network-virtual-care
Primary Category
Candid Health
billing-rcm-insurance
Alma Provider Platform
provider-network-virtual-care
Founded
2020
Unknown
Founded
Candid Health
2020
Alma Provider Platform
Unknown
Best For
Growing practices wanting to automate RCM; Organizations frustrated with high denial rates; Telehealth companies needing scalable billing
Independent therapists wanting premium reimbursement rates; Providers seeking an all-in-one platform (credentialing + EHR + AI notes); Clinicians valuing community features (peer consultation, CE)
Best For
Candid Health
Growing practices wanting to automate RCM; Organizations frustrated with high denial rates; Telehealth companies needing scalable billing
Alma Provider Platform
Independent therapists wanting premium reimbursement rates; Providers seeking an all-in-one platform (credentialing + EHR + AI notes); Clinicians valuing community features (peer consultation, CE)
Pricing
Starting Price
Custom quote required
$95/month (annual)
Starting Price
Candid Health
Custom quote required
Alma Provider Platform
$95/month (annual)
Pricing Model
Per provider/month
Per provider/month
Pricing Model
Candid Health
Per provider/month
Alma Provider Platform
Per provider/month
Free Trial
No free trial
No free trial
Free Trial
Candid Health
No free trial
Alma Provider Platform
No free trial
Pricing Details
Percentage of collections model aligns incentives. No upfront costs. Named Best RCM Software 2025 by multiple publications.
No free trial. Alma often negotiates $10-30 higher per-session reimbursement than solo credentialing. At 20 sessions/week, even a $10 rate improvement generates $800/month in additional revenue—more than covering membership. $500 referral bonus for each provider referred.
Pricing Details
Candid Health
Percentage of collections model aligns incentives. No upfront costs. Named Best RCM Software 2025 by multiple publications.
Alma Provider Platform
No free trial. Alma often negotiates $10-30 higher per-session reimbursement than solo credentialing. At 20 sessions/week, even a $10 rate improvement generates $800/month in additional revenue—more than covering membership. $500 referral bonus for each provider referred.
Compliance & Security
HIPAA Compliant
Yes
Yes
HIPAA Compliant
Candid Health
Yes
Alma Provider Platform
Yes
BAA Available
Yes
Yes
BAA Available
Candid Health
Yes
Alma Provider Platform
Yes
SOC 2 Certified
Yes
Unknown
SOC 2 Certified
Candid Health
Yes
Alma Provider Platform
Unknown
HITRUST Certified
Unknown
Unknown
HITRUST Certified
Candid Health
Unknown
Alma Provider Platform
Unknown
Features
Mobile App
No
Yes
Mobile App
Candid Health
No
Alma Provider Platform
Yes
Mental Health Specific
No
Yes
Mental Health Specific
Candid Health
No
Alma Provider Platform
Yes
Integrations
Total Integrations
6 integrations
6 integrations
Total Integrations
Candid Health
6 integrations
Alma Provider Platform
6 integrations
Clearinghouse
None
Aetna, Cigna, UnitedHealthcare, Oscar, Oxford
Clearinghouse
Candid Health
None
Alma Provider Platform
Aetna, Cigna, UnitedHealthcare, Oscar, Oxford
Billing Features
Claims Submission
Yes
No
Claims Submission
Candid Health
Yes
Alma Provider Platform
No
Eligibility Verification
Yes
No
Eligibility Verification
Candid Health
Yes
Alma Provider Platform
No
ERA Processing
Yes
No
ERA Processing
Candid Health
Yes
Alma Provider Platform
No
Support & Fit
Practice Sizes
Small (2-10), Medium (11-50), Large (51-200)
Solo, Small (2-10)
Practice Sizes
Candid Health
Small (2-10), Medium (11-50), Large (51-200)
Alma Provider Platform
Solo, Small (2-10)
Customer Base
200+ healthcare organizations
Unknown
Customer Base
Candid Health
200+ healthcare organizations
Alma Provider Platform
Unknown
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