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Tools/Compare

BetterHelp vs Monument

Show:
Detail:
Attribute
provider-network-virtual-care

BetterHelp

BetterHelp (Teladoc Health subsidiary)

provider-network-virtual-care

Monument

BetterHelp
Monument
Key Differencesat a glance
BetterHelp:Offers a free tier
BetterHelp:Purpose-built for mental health
Monument:Purpose-built for mental health
Monument:Includes e-prescribing

Overview

Tool Name
BetterHelp
Monument
Tool Name
BetterHelp
BetterHelp
Monument
Monument
What It Is
World's largest online therapy platform (30,000+ therapists). Self-pay only. 17% pay fairness rating—tiered engagement-based compensation.
Online alcohol treatment platform with therapy, medication (naltrexone/acamprosate), and community support starting at $25/session with insurance.
What It Is
BetterHelp
World's largest online therapy platform (30,000+ therapists). Self-pay only. 17% pay fairness rating—tiered engagement-based compensation.
Monument
Online alcohol treatment platform with therapy, medication (naltrexone/acamprosate), and community support starting at $25/session with insurance.
Primary Category
provider-network-virtual-care
provider-network-virtual-care
Primary Category
BetterHelp
provider-network-virtual-care
Monument
provider-network-virtual-care
Founded
Unknown
Unknown
Founded
BetterHelp
Unknown
Monument
Unknown
Best For
Therapists seeking high client volume without marketing or billing hassles; Licensed counselors wanting flexible part-time or full-time telehealth work; Providers comfortable with daily text-based therapeutic communication
Individuals seeking evidence-based alcohol treatment online; People interested in medication-assisted treatment for AUD; Those wanting the Sinclair Method with naltrexone
Best For
BetterHelp
Therapists seeking high client volume without marketing or billing hassles; Licensed counselors wanting flexible part-time or full-time telehealth work; Providers comfortable with daily text-based therapeutic communication
Monument
Individuals seeking evidence-based alcohol treatment online; People interested in medication-assisted treatment for AUD; Those wanting the Sinclair Method with naltrexone

Pricing

Starting Price
No upfront cost
$25/session with insurance
Starting Price
BetterHelp
No upfront cost
Monument
$25/session with insurance
Pricing Model
enterprise-custom
Per provider/month
Pricing Model
BetterHelp
enterprise-custom
Monument
Per provider/month
Free Trial
Free tier available
No free trial
Free Trial
BetterHelp
Free tier available
Monument
No free trial
Pricing Details
Free to join as a provider. No insurance billing - all self-pay subscription clients. BetterHelp handles all billing, client acquisition, and platform infrastructure. Pay is engagement-based, not traditional per-session.
Insurance accepted includes Aetna, Cigna, Blue Cross/Blue Shield in select states. No hidden fees. Free therapist-moderated support groups and 24/7 community forum included. Expanded to primary/urgent care in May 2025.
Pricing Details
BetterHelp
Free to join as a provider. No insurance billing - all self-pay subscription clients. BetterHelp handles all billing, client acquisition, and platform infrastructure. Pay is engagement-based, not traditional per-session.
Monument
Insurance accepted includes Aetna, Cigna, Blue Cross/Blue Shield in select states. No hidden fees. Free therapist-moderated support groups and 24/7 community forum included. Expanded to primary/urgent care in May 2025.

Compliance & Security

HIPAA Compliant
Yes
Yes
HIPAA Compliant
BetterHelp
Yes
Monument
Yes
BAA Available
Yes
Yes
BAA Available
BetterHelp
Yes
Monument
Yes
SOC 2 Certified
Unknown
Unknown
SOC 2 Certified
BetterHelp
Unknown
Monument
Unknown
HITRUST Certified
Unknown
Unknown
HITRUST Certified
BetterHelp
Unknown
Monument
Unknown

Features

Mobile App
Yes
Yes
Mobile App
BetterHelp
Yes
Monument
Yes
Mental Health Specific
Yes
Yes
Mental Health Specific
BetterHelp
Yes
Monument
Yes

Integrations

Total Integrations
None listed
None listed
Total Integrations
BetterHelp
None listed
Monument
None listed

Support & Fit

Practice Sizes
Solo, Small (2-10)
Enterprise (200+)
Practice Sizes
BetterHelp
Solo, Small (2-10)
Monument
Enterprise (200+)
Customer Base
Unknown
Unknown
Customer Base
BetterHelp
Unknown
Monument
Unknown

Ready to Get Started?

Visit these tools to learn more or request a personalized demo.

Try BetterHelp
Try Monument
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BetterHelp
Monument