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Tools/Compare

BetterHelp vs Availity

Show:
Detail:
Attribute
provider-network-virtual-care

BetterHelp

BetterHelp (Teladoc Health subsidiary)

Billing

Availity

BetterHelp
Availity
Key Differencesat a glance
BetterHelp:Offers a free tier
BetterHelp:Purpose-built for mental health
Availity:Offers a free tier
Availity:Includes AI-powered features

Overview

Tool Name
BetterHelp
Availity
Tool Name
BetterHelp
BetterHelp
Availity
Availity
What It Is
World's largest online therapy platform (30,000+ therapists). Self-pay only. 17% pay fairness rating—tiered engagement-based compensation.
Free multi-payer portal for eligibility verification and claims submission.
What It Is
BetterHelp
World's largest online therapy platform (30,000+ therapists). Self-pay only. 17% pay fairness rating—tiered engagement-based compensation.
Availity
Free multi-payer portal for eligibility verification and claims submission.
Primary Category
provider-network-virtual-care
billing-rcm-insurance
Primary Category
BetterHelp
provider-network-virtual-care
Availity
billing-rcm-insurance
Founded
Unknown
Unknown
Founded
BetterHelp
Unknown
Availity
Unknown
Best For
Therapists seeking high client volume without marketing or billing hassles; Licensed counselors wanting flexible part-time or full-time telehealth work; Providers comfortable with daily text-based therapeutic communication
Solo and small practices needing free eligibility verification; Providers billing commercial payers seeking cost-effective solutions; Multi-specialty groups needing comprehensive payer connectivity
Best For
BetterHelp
Therapists seeking high client volume without marketing or billing hassles; Licensed counselors wanting flexible part-time or full-time telehealth work; Providers comfortable with daily text-based therapeutic communication
Availity
Solo and small practices needing free eligibility verification; Providers billing commercial payers seeking cost-effective solutions; Multi-specialty groups needing comprehensive payer connectivity

Pricing

Starting Price
No upfront cost
$0/month
Starting Price
BetterHelp
No upfront cost
Availity
$0/month
Pricing Model
enterprise-custom
freemium
Pricing Model
BetterHelp
enterprise-custom
Availity
freemium
Free Trial
Free tier available
Free tier available
Free Trial
BetterHelp
Free tier available
Availity
Free tier available
Pricing Details
Free to join as a provider. No insurance billing - all self-pay subscription clients. BetterHelp handles all billing, client acquisition, and platform infrastructure. Pay is engagement-based, not traditional per-session.
No additional details
Pricing Details
BetterHelp
Free to join as a provider. No insurance billing - all self-pay subscription clients. BetterHelp handles all billing, client acquisition, and platform infrastructure. Pay is engagement-based, not traditional per-session.
Availity
No additional details

Compliance & Security

HIPAA Compliant
Yes
Yes
HIPAA Compliant
BetterHelp
Yes
Availity
Yes
BAA Available
Yes
Unknown
BAA Available
BetterHelp
Yes
Availity
Unknown
SOC 2 Certified
Unknown
Yes
SOC 2 Certified
BetterHelp
Unknown
Availity
Yes
HITRUST Certified
Unknown
Unknown
HITRUST Certified
BetterHelp
Unknown
Availity
Unknown

Features

Mobile App
Yes
No
Mobile App
BetterHelp
Yes
Availity
No
Mental Health Specific
Yes
No
Mental Health Specific
BetterHelp
Yes
Availity
No

Integrations

Total Integrations
None listed
None listed
Total Integrations
BetterHelp
None listed
Availity
None listed
Clearinghouse
None
None
Clearinghouse
BetterHelp
None
Availity
None

Billing Features

Claims Submission
No
Yes
Claims Submission
BetterHelp
No
Availity
Yes
Eligibility Verification
No
Yes
Eligibility Verification
BetterHelp
No
Availity
Yes
ERA Processing
No
Yes
ERA Processing
BetterHelp
No
Availity
Yes

Support & Fit

Practice Sizes
Solo, Small (2-10)
Solo, Small (2-10), Medium (11-50)
Practice Sizes
BetterHelp
Solo, Small (2-10)
Availity
Solo, Small (2-10), Medium (11-50)
Customer Base
Unknown
Unknown
Customer Base
BetterHelp
Unknown
Availity
Unknown

Ready to Get Started?

Visit these tools to learn more or request a personalized demo.

Try BetterHelp
Try Availity
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BetterHelp
Availity