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Tools/Compare

BetterHelp vs Amwell

Show:
Detail:
Attribute
provider-network-virtual-care

BetterHelp

BetterHelp (Teladoc Health subsidiary)

Telehealth

Amwell

Amwell (American Well Corporation)

BetterHelp
Amwell
Key Differencesat a glance
BetterHelp:Offers a free tier
BetterHelp:Purpose-built for mental health
Amwell:Includes AI-powered features
Amwell:Includes e-prescribing

Overview

Tool Name
BetterHelp
Amwell
Tool Name
BetterHelp
BetterHelp
Amwell
Amwell
What It Is
World's largest online therapy platform (30,000+ therapists). Self-pay only. 17% pay fairness rating—tiered engagement-based compensation.
Amwell is an enterprise telehealth platform and one of the largest virtual care providers in the US, offering white-label solutions for health systems, insurers, and employers with comprehensive...
What It Is
BetterHelp
World's largest online therapy platform (30,000+ therapists). Self-pay only. 17% pay fairness rating—tiered engagement-based compensation.
Amwell
Amwell is an enterprise telehealth platform and one of the largest virtual care providers in the US, offering white-label solutions for health systems, insurers, and employers with comprehensive...
Primary Category
provider-network-virtual-care
Telehealth
Primary Category
BetterHelp
provider-network-virtual-care
Amwell
Telehealth
Founded
Unknown
Unknown
Founded
BetterHelp
Unknown
Amwell
Unknown
Best For
Therapists seeking high client volume without marketing or billing hassles; Licensed counselors wanting flexible part-time or full-time telehealth work; Providers comfortable with daily text-based therapeutic communication
Health systems and hospitals seeking a white-label enterprise telehealth platform; Insurers and employers offering virtual care benefits to members; Organizations needing multi-specialty telehealth including mental health
Best For
BetterHelp
Therapists seeking high client volume without marketing or billing hassles; Licensed counselors wanting flexible part-time or full-time telehealth work; Providers comfortable with daily text-based therapeutic communication
Amwell
Health systems and hospitals seeking a white-label enterprise telehealth platform; Insurers and employers offering virtual care benefits to members; Organizations needing multi-specialty telehealth including mental health

Pricing

Starting Price
No upfront cost
Custom quote required
Starting Price
BetterHelp
No upfront cost
Amwell
Custom quote required
Pricing Model
enterprise-custom
enterprise-custom
Pricing Model
BetterHelp
enterprise-custom
Amwell
enterprise-custom
Free Trial
Free tier available
No free trial
Free Trial
BetterHelp
Free tier available
Amwell
No free trial
Pricing Details
Free to join as a provider. No insurance billing - all self-pay subscription clients. BetterHelp handles all billing, client acquisition, and platform infrastructure. Pay is engagement-based, not traditional per-session.
Enterprise-focused pricing with custom quotes. Consumer pricing available through Amwell Now or insurance-sponsored access.
Pricing Details
BetterHelp
Free to join as a provider. No insurance billing - all self-pay subscription clients. BetterHelp handles all billing, client acquisition, and platform infrastructure. Pay is engagement-based, not traditional per-session.
Amwell
Enterprise-focused pricing with custom quotes. Consumer pricing available through Amwell Now or insurance-sponsored access.

Compliance & Security

HIPAA Compliant
Yes
Yes
HIPAA Compliant
BetterHelp
Yes
Amwell
Yes
BAA Available
Yes
Yes
BAA Available
BetterHelp
Yes
Amwell
Yes
SOC 2 Certified
Unknown
Yes
SOC 2 Certified
BetterHelp
Unknown
Amwell
Yes
HITRUST Certified
Unknown
Yes
HITRUST Certified
BetterHelp
Unknown
Amwell
Yes

Features

Mobile App
Yes
Yes
Mobile App
BetterHelp
Yes
Amwell
Yes
Mental Health Specific
Yes
No
Mental Health Specific
BetterHelp
Yes
Amwell
No

Integrations

Total Integrations
None listed
None listed
Total Integrations
BetterHelp
None listed
Amwell
None listed

Support & Fit

Practice Sizes
Solo, Small (2-10)
Large (51-200), Enterprise (200+)
Practice Sizes
BetterHelp
Solo, Small (2-10)
Amwell
Large (51-200), Enterprise (200+)
Customer Base
Unknown
Unknown
Customer Base
BetterHelp
Unknown
Amwell
Unknown

Ready to Get Started?

Visit these tools to learn more or request a personalized demo.

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Try Amwell
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BetterHelp
Amwell