Any practice wanting free eligibility verification; Providers tired of logging into multiple payer portals; Small practices needing basic RCM tools at no cost
Therapists seeking high client volume without marketing or billing hassles; Licensed counselors wanting flexible part-time or full-time telehealth work; Providers comfortable with daily text-based therapeutic communication
Best For
Availity Essentials
Any practice wanting free eligibility verification; Providers tired of logging into multiple payer portals; Small practices needing basic RCM tools at no cost
BetterHelp
Therapists seeking high client volume without marketing or billing hassles; Licensed counselors wanting flexible part-time or full-time telehealth work; Providers comfortable with daily text-based therapeutic communication
Pricing
Starting Price
Contact for pricing
No upfront cost
Starting Price
Availity Essentials
Contact for pricing
BetterHelp
No upfront cost
Pricing Model
freemium
enterprise-custom
Pricing Model
Availity Essentials
freemium
BetterHelp
enterprise-custom
Free Trial
No free trial
Free tier available
Free Trial
Availity Essentials
No free trial
BetterHelp
Free tier available
Pricing Details
Core Essentials is completely free. Funded by health plan partnerships. Pro tiers for advanced automation.
Free to join as a provider. No insurance billing - all self-pay subscription clients. BetterHelp handles all billing, client acquisition, and platform infrastructure. Pay is engagement-based, not traditional per-session.
Pricing Details
Availity Essentials
Core Essentials is completely free. Funded by health plan partnerships. Pro tiers for advanced automation.
BetterHelp
Free to join as a provider. No insurance billing - all self-pay subscription clients. BetterHelp handles all billing, client acquisition, and platform infrastructure. Pay is engagement-based, not traditional per-session.
Compliance & Security
HIPAA Compliant
Yes
Yes
HIPAA Compliant
Availity Essentials
Yes
BetterHelp
Yes
BAA Available
Yes
Yes
BAA Available
Availity Essentials
Yes
BetterHelp
Yes
SOC 2 Certified
Yes
Unknown
SOC 2 Certified
Availity Essentials
Yes
BetterHelp
Unknown
HITRUST Certified
Yes
Unknown
HITRUST Certified
Availity Essentials
Yes
BetterHelp
Unknown
Features
Mobile App
Yes
Yes
Mobile App
Availity Essentials
Yes
BetterHelp
Yes
Mental Health Specific
No
Yes
Mental Health Specific
Availity Essentials
No
BetterHelp
Yes
Integrations
Total Integrations
5 integrations
None listed
Total Integrations
Availity Essentials
5 integrations
BetterHelp
None listed
Clearinghouse
None
None
Clearinghouse
Availity Essentials
None
BetterHelp
None
Billing Features
Claims Submission
Yes
No
Claims Submission
Availity Essentials
Yes
BetterHelp
No
Eligibility Verification
Yes
No
Eligibility Verification
Availity Essentials
Yes
BetterHelp
No
ERA Processing
No
No
ERA Processing
Availity Essentials
No
BetterHelp
No
Support & Fit
Practice Sizes
Solo, Small (2-10), Medium (11-50), Large (51-200), Enterprise (200+)
Solo, Small (2-10)
Practice Sizes
Availity Essentials
Solo, Small (2-10), Medium (11-50), Large (51-200), Enterprise (200+)
BetterHelp
Solo, Small (2-10)
Customer Base
3+ million providers
Unknown
Customer Base
Availity Essentials
3+ million providers
BetterHelp
Unknown
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