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Tools/Compare

Availity vs BetterHelp

Show:
Detail:
Attribute
Billing

Availity

provider-network-virtual-care

BetterHelp

BetterHelp (Teladoc Health subsidiary)

Availity
BetterHelp
Key Differencesat a glance
Availity:Offers a free tier
Availity:Includes AI-powered features
BetterHelp:Offers a free tier
BetterHelp:Purpose-built for mental health

Overview

Tool Name
Availity
BetterHelp
Tool Name
Availity
Availity
BetterHelp
BetterHelp
What It Is
Free multi-payer portal for eligibility verification and claims submission.
World's largest online therapy platform (30,000+ therapists). Self-pay only. 17% pay fairness rating—tiered engagement-based compensation.
What It Is
Availity
Free multi-payer portal for eligibility verification and claims submission.
BetterHelp
World's largest online therapy platform (30,000+ therapists). Self-pay only. 17% pay fairness rating—tiered engagement-based compensation.
Primary Category
billing-rcm-insurance
provider-network-virtual-care
Primary Category
Availity
billing-rcm-insurance
BetterHelp
provider-network-virtual-care
Founded
Unknown
Unknown
Founded
Availity
Unknown
BetterHelp
Unknown
Best For
Solo and small practices needing free eligibility verification; Providers billing commercial payers seeking cost-effective solutions; Multi-specialty groups needing comprehensive payer connectivity
Therapists seeking high client volume without marketing or billing hassles; Licensed counselors wanting flexible part-time or full-time telehealth work; Providers comfortable with daily text-based therapeutic communication
Best For
Availity
Solo and small practices needing free eligibility verification; Providers billing commercial payers seeking cost-effective solutions; Multi-specialty groups needing comprehensive payer connectivity
BetterHelp
Therapists seeking high client volume without marketing or billing hassles; Licensed counselors wanting flexible part-time or full-time telehealth work; Providers comfortable with daily text-based therapeutic communication

Pricing

Starting Price
$0/month
No upfront cost
Starting Price
Availity
$0/month
BetterHelp
No upfront cost
Pricing Model
freemium
enterprise-custom
Pricing Model
Availity
freemium
BetterHelp
enterprise-custom
Free Trial
Free tier available
Free tier available
Free Trial
Availity
Free tier available
BetterHelp
Free tier available
Pricing Details
No additional details
Free to join as a provider. No insurance billing - all self-pay subscription clients. BetterHelp handles all billing, client acquisition, and platform infrastructure. Pay is engagement-based, not traditional per-session.
Pricing Details
Availity
No additional details
BetterHelp
Free to join as a provider. No insurance billing - all self-pay subscription clients. BetterHelp handles all billing, client acquisition, and platform infrastructure. Pay is engagement-based, not traditional per-session.

Compliance & Security

HIPAA Compliant
Yes
Yes
HIPAA Compliant
Availity
Yes
BetterHelp
Yes
BAA Available
Unknown
Yes
BAA Available
Availity
Unknown
BetterHelp
Yes
SOC 2 Certified
Yes
Unknown
SOC 2 Certified
Availity
Yes
BetterHelp
Unknown
HITRUST Certified
Unknown
Unknown
HITRUST Certified
Availity
Unknown
BetterHelp
Unknown

Features

Mobile App
No
Yes
Mobile App
Availity
No
BetterHelp
Yes
Mental Health Specific
No
Yes
Mental Health Specific
Availity
No
BetterHelp
Yes

Integrations

Total Integrations
None listed
None listed
Total Integrations
Availity
None listed
BetterHelp
None listed
Clearinghouse
None
None
Clearinghouse
Availity
None
BetterHelp
None

Billing Features

Claims Submission
Yes
No
Claims Submission
Availity
Yes
BetterHelp
No
Eligibility Verification
Yes
No
Eligibility Verification
Availity
Yes
BetterHelp
No
ERA Processing
Yes
No
ERA Processing
Availity
Yes
BetterHelp
No

Support & Fit

Practice Sizes
Solo, Small (2-10), Medium (11-50)
Solo, Small (2-10)
Practice Sizes
Availity
Solo, Small (2-10), Medium (11-50)
BetterHelp
Solo, Small (2-10)
Customer Base
Unknown
Unknown
Customer Base
Availity
Unknown
BetterHelp
Unknown

Ready to Get Started?

Visit these tools to learn more or request a personalized demo.

Try Availity
Try BetterHelp
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Availity
BetterHelp