Health systems on Epic wanting RCM automation; Organizations struggling with prior auth volume; Revenue cycle teams seeking to reduce manual work
Therapists seeking high client volume without marketing or billing hassles; Licensed counselors wanting flexible part-time or full-time telehealth work; Providers comfortable with daily text-based therapeutic communication
Best For
AKASA
Health systems on Epic wanting RCM automation; Organizations struggling with prior auth volume; Revenue cycle teams seeking to reduce manual work
BetterHelp
Therapists seeking high client volume without marketing or billing hassles; Licensed counselors wanting flexible part-time or full-time telehealth work; Providers comfortable with daily text-based therapeutic communication
Pricing
Starting Price
Custom quote required
No upfront cost
Starting Price
AKASA
Custom quote required
BetterHelp
No upfront cost
Pricing Model
enterprise-custom
enterprise-custom
Pricing Model
AKASA
enterprise-custom
BetterHelp
enterprise-custom
Free Trial
No free trial
Free tier available
Free Trial
AKASA
No free trial
BetterHelp
Free tier available
Pricing Details
ROI-focused pricing. Typical implementations show 80-90% automation of routine tasks and significant FTE savings.
Free to join as a provider. No insurance billing - all self-pay subscription clients. BetterHelp handles all billing, client acquisition, and platform infrastructure. Pay is engagement-based, not traditional per-session.
Pricing Details
AKASA
ROI-focused pricing. Typical implementations show 80-90% automation of routine tasks and significant FTE savings.
BetterHelp
Free to join as a provider. No insurance billing - all self-pay subscription clients. BetterHelp handles all billing, client acquisition, and platform infrastructure. Pay is engagement-based, not traditional per-session.
Compliance & Security
HIPAA Compliant
Yes
Yes
HIPAA Compliant
AKASA
Yes
BetterHelp
Yes
BAA Available
Yes
Yes
BAA Available
AKASA
Yes
BetterHelp
Yes
SOC 2 Certified
Yes
Unknown
SOC 2 Certified
AKASA
Yes
BetterHelp
Unknown
HITRUST Certified
Yes
Unknown
HITRUST Certified
AKASA
Yes
BetterHelp
Unknown
Features
Mobile App
No
Yes
Mobile App
AKASA
No
BetterHelp
Yes
Mental Health Specific
No
Yes
Mental Health Specific
AKASA
No
BetterHelp
Yes
Integrations
Total Integrations
3 integrations
None listed
Total Integrations
AKASA
3 integrations
BetterHelp
None listed
Clearinghouse
None
None
Clearinghouse
AKASA
None
BetterHelp
None
Billing Features
Claims Submission
Yes
No
Claims Submission
AKASA
Yes
BetterHelp
No
Eligibility Verification
Yes
No
Eligibility Verification
AKASA
Yes
BetterHelp
No
ERA Processing
Yes
No
ERA Processing
AKASA
Yes
BetterHelp
No
Support & Fit
Practice Sizes
Medium (11-50), Large (51-200), Enterprise (200+)
Solo, Small (2-10)
Practice Sizes
AKASA
Medium (11-50), Large (51-200), Enterprise (200+)
BetterHelp
Solo, Small (2-10)
Customer Base
50+ health systems
Unknown
Customer Base
AKASA
50+ health systems
BetterHelp
Unknown
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